Organization: Full Fact
Applicant: Phoebe Arnold
Assessor: Raymond Joseph
Conclusion and recommendations
Raymond Joseph wrote:
Full Fact is clearly a credible fact-checking organisation with all the necessary protocols and checks and balances and documentation in place. But I would recommend the following minor edits:
3) They state that “We link to all our sources” on their website. But, in fact, do far more, as is clear from the comprehensive and meticulous steps they follow, as set out in their application. (See details under Section 3 of this assessment).
Recommendation: Include an edited version of the details supplied with their application in the FAQs under a “How we source” (or something like that).
5a) Add an “Our fact-checking methodology” or “How we fact-check” section to the FAQs.
NOTE: It would be adequate to include sources and fact-checking methodology under a single entry in FAQs in order to avoid duplication of much of the info which, it seems, would be likely.
5b) Recommendation: On the contact page (and possibly also home page): Add something like: Got a claim for us to fact-check: Contact us via Facebook, Twitter or on email@example.com. I would also recommend that they link to their FAQ page, pointing to the “About fact-checking section”, which makes it very clear what they can, and what they can’t, fact-check.
This would be adequate, but I also suggest pointing them - and others - to how AfricaCheck, which has an excellent method of inviting fact-checks, does it. On their home page they have a “Got a claim for us to fact-check”, which hyperlinks, to this page: https://africacheck.org/how-to-fact-check/submit-a-claim-to-check/
Full Fact pointed out in their application that their “Ask Full Fact” email is dormant because of staff restraints, but they might find the AfricaCheck method useful in the future.